Data Deletion Instructions
Last updated: 5 November 2026
You can have the data of an Instagram professional account or WhatsApp line you connected to OZVA (access token, messages and account details) deleted in any of the following ways.
1. Remove it in the dashboard
In the ozvacall.com dashboard, delete the Instagram account or WhatsApp line on the Phone Numbers page. The account, its access token and all of its messages are deleted immediately.
2. Remove access in Instagram
In Instagram, go to Settings → Apps and websites and remove the OZVA app. Meta notifies us; the access token is deleted and the account is disconnected. If you request data deletion through Meta, the account's messages are also deleted and you receive a confirmation code.
3. Request it by email
Email [email protected] with the username of the connected account. Requests are completed within 30 days at most and confirmed by email.
Confirmation code
If you were sent to this page after a deletion request made through Meta, the confirmation code (code) in the address bar is the record of your request. If you have a question, email [email protected] with that code.