How to Set Up an AI Receptionist Without Changing Your Number
Guide · June 28, 2026 · 3 min read
You can run an AI receptionist on your existing business number. Here is how the line is connected, what it needs, and what happens if you do not have one.
The most common hesitation businesses have about an AI receptionist is: "will I have to change my number?" The answer is simply no. The number stays yours — only where the call lands changes.
How the line is connected
Your business number is connected to a cloud PBX, and the assistant answers calls there. The link runs over SIP: no porting, no switching carriers.
We do the setup. You pass us the SIP credentials from your carrier; OZVA connects and tests the rest.
What you need
For the assistant to answer your real customers you need a landline or an 0850-style business line. A mobile number cannot be connected directly — that is a technical limit, not a preference.
No line yet? That is fine: we walk you through getting an 0850 number in your own name — the number stays registered to you. We handle the PBX setup and the connection.
Bring your own number (BYON)
OZVA works on a bring-your-own-number model: you keep your number and your carrier. When a call comes in the assistant takes over — it talks, books, and files the record in your dashboard, with the transcript and recording kept for you.
In short: you can run an AI receptionist without changing your number. If you have a line we connect it; if you do not, we show you how to get one and handle the connection.
Never miss a call again
OZVA answers your business calls 24/7 with AI — books appointments, logs requests. Set up in minutes.
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